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Director of Zoo School

Director of Will Smith Zoo School

Collaborate with a passionate Zoo Crew in San Antonio
Choosing where to grow your career has a major impact on your professional and personal life, so it’s equally important you know that the place you choose to work at will support and guide you. With a diversity of passionate people, San Antonio Zoo is a place where you can collaborate with others securing a future for wildlife.

The Impact You’ll Make in this Role
The Education Director of Will Smith Zoo School assumes a pivotal role in leading and overseeing the comprehensive development, implementation, management, oversight, and evaluation of our nature-based preschool and early childhood programming.

As the Director of Zoo School, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people in San Antonio. Here, you will make an impact by:

Access and understand education trends, education research, and push program towards excellence and joy in the pursuit of strong early childhood education.
Apply principles and theories related to systems, organizational behavior, and change in problem solving and decision making.
Be fully committed to the mission of San Antonio Zoo to create awareness that inspires action to care for the wild world we steward and animals we protect.
Build and maintain strategic relationships and partnerships with other local and national organizations to increase opportunities for young children and families to connect with nature.
Continually experiment with new programs, and review and enhance existing programs.
Coordinate and collaborate with other departments to support early childhood program initiatives.
Develop new initiatives to support the strategic direction of the program.
Develop outreach and response strategies and build a core team to champion out-reach efforts.
Develop, interpret, and contribute to early childhood research, practice, and resources regularly.
Engages in effective conflict-resolution strategies with families and family advocates, early childhood educators, specialists and service providers, community leaders, regulatory agencies, and policymakers
Ensure high-quality early childhood educational programming and act as a resource on pedagogical theory.
Ensure programs follow best practices for nature-based preschools, including guidelines set by NAAEE, NAEYC, and the Natural Start Alliance.
Ensure proper student assessment methods that align with the mission of Will Smith Zoo School and promote sustainability education.
Ensure the program is in alignment with San Antonio Zoo’s strategic direction and in compliance with regulatory requirements.
Foster the growth and expansion of the program, enhancing its capacity to provide transformative experiences for students.
Identify and address barriers to envisioning and developing an educational approach that differs from the traditional early childhood education. Create new ways of envisioning the profession and its role, and work to bring colleagues to the visioning process.
Identify resources and research that support developmentally, culturally, and linguistically appropriate practice, which benefits all young children.
Interview, train, motivate, and supervise early childhood instructors, empowering them to actively engage children’s sense of wonder and exploration in relation to sustainability and the natural world.
Involves others in setting annual goals for program improvement, provides resources and support for meeting objectives, and assesses progress toward achieving program goals.
Oversee and ensure consistent implementation of a nature-based curriculum.
Provide financial, programmatic, and operational information to the Vice President of Education and recommend appropriate action.
Uphold all company policies as outlined in the Standard Operating Procedures, Team Member Handbook, and Code of Business Conduct.

Staff Management and Development:

Actively develop and maintain positive relationships with parents. Promote the importance of nature experiences with families and foster a sense of community that extends the nature-based knowledge beyond the preschool years.
Assure compliance with all relevant governmental and institutional regulations.
Carefully consider how departmental/personal goals fit into broader Zoo priorities and provide positive leadership and support for volunteers and other members of the Education Department and Zoo.
Create an environment where adults can be engaged in learning and development by actively supporting others’ professional development.
Foster a culture of diversity, inclusion, and respect.

Fiscal Responsibilities:

Implement good business management strategies, including budgeting, reporting, tracking, and strategic planning.
Maintain all financial records and approve expenses.
Manage the annual budget to ensure operational costs are consistent with the financial philosophy of the school.
Prepare an annual budget to be approved by the Board of Directors

Other Responsibilities:

Performs other work-related duties as required and assigned.

Your Skills and Expertise
To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications:

Bachelor’s Degree in Early Childhood Education or related field is required.
Three (3) years of experience in nature-based education, prefer a background in nature-based preschool or similar experience is required.
Three (3) or more years of experience as director of the state-licensed child-care facility is required.
Hold a valid Child Care Center Director’s Certificate from the State of Texas or has the qualifications to obtain a certificate within 30 days of hire.
Experience in financial management, including budget development, financial reporting, and oversight.
Strong pedagogical foundations and understanding of current research in emergent and nature-based education, social emotional learning, and inclusive education practices.
Demonstrated leadership experience in strategic planning, public speaking, facilitating meetings, managing projects, and developing policies and procedures.
Experience building relationships and creating shared purpose among groups with diverse needs and perspectives, including staff, volunteers, partners, families, students, and community members.
Strong background in state licensing regulations, staffing, enrollment and budget management
Experience in financial management, including budget development, financial reporting, and oversight.
Demonstrated commitment to equity and inclusion in education and creating positive community work culture.
Believes in, values, and is committed to leadership development that empowers, encourages, cultivates, and supports others to become agents of change.
Demonstrated highly effective organizational, time management, and multitasking skills.
A proven track record in hiring, developing and retaining staff.
Strong commitment to building positive relationships with families and immersing young children in nature.
Skilled at managing multiple tasks and communicating well with various departments and leadership.
Successful candidates must complete a pre-employment drug screening and background check.
Must be able to work in varying climate and weather conditions (rain, snow, hot, or cold).
We enjoy year-round operation for all staff, must be available day, and occasional special after-hour assignments.

The San Antonio Zoo is an equal opportunity employer. San Antonio Zoo will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Outreach Specialist

We are seeking a dedicated individual to join our Wild Encounters Outreach Team, responsible for the comprehensive care and well-being of our animal collection. This role ensures adherence to best practices in animal wellbeing and safety standards. The successful candidate will deliver engaging presentations in school settings and throughout the local community as well as on zoo grounds. They will also lead guided tours that educate the public, promote the Zoo, and garner support from sponsors.

One of the most rewarding aspects of being part of the Wild Encounters Outreach team is the ability to reach people in the local community that may never get the opportunity to visit the zoo. Each day presents unique opportunities, while consistently involving the core elements of animal care and guest interaction. You will be responsible for the husbandry of a wide variety of species within the Wild Encounters Outreach department, including but not limited to two-toed sloths, African penguin, dingoes, fox, skunk, macaw, tamandua as well as various raptor and reptile species.

Responsibilities

Responsible for assisting the Wild Encounters team with the overall care and well-being of the Wild Encounters collection, ensuring that all welfare best practices and safety standards are followed. Provides various presentations and tours, which engage and educate the public, promote the Zoo, generate support from sponsors and assist with events on Zoo grounds.

Husbandry / Care Responsibilities

Assists the Wild Encounters team in the overall care and well-being of the region’s animal collection (e.g., animal health, disease diagnosis and treatment, husbandry, animal nutrition, enrichment and other activities related to animal care).
Works in compliance with animal wellbeing, best practices and all professional standards.
Provides daily care and assists with training of the Wild Encounters collection assigned to the department.
Cleans and maintains animal exhibit areas, performs basic horticulture work (e.g. caring for region’s egress/ingress, general grounds beautification) and disinfects animal enclosures.
Responsible for the storage, thawing and processing of daily diets following written diet plans.
Responsible for gaining an understanding of diet manipulation with guidance from a Senior Specialist.

Presentation Responsibilities

Must be able to speak publicly and present daily programs professionally.
Provides support for V.I.P. or other designated events.
Provides \\\”Behind-the-Scenes\\\” tours of Zoo exhibits as requested.
Cohesively work in free contact training sessions while presenting to audience and provide information about the animals and their behavior.
Assists with all on-grounds presentations and Wild Encounters to ensure high quality, engaging experiences for guests.
Make decisions regarding the safety of animals and people at display location.

Event Coordination

Assists in the coordination and implementation of promotional appearances including but not limited to television, civic and service groups, charity events, festivals, Zoo special events, corporate events, schools, and miscellaneous programs.
Transports animals to scheduled programs.
Ensure daily program and presentation setup.
Conducts other programs as necessary.

Other Responsibilities

Assists and ensures compliance with USDA, AZA, and ZAA inspections/accreditations and USDA.
Ensures compliance will all Zoo safety protocols and policies.
Assist and support all facility maintenance of the Wild Encounters collection area.
Constantly strives to further the mission of the organization and avidly supports the Columbus Zoo Family of Parks.
Implements sustainable practices in daily tasks whenever possible.

Qualifications

Degree/Experience Requirements

Bachelor’s degree in zoology, animal science, biology or relevant field required. Four years of relevant zookeeping experience may be substituted for a degree.
High school diploma or equivalent required.
Experience in zookeeping (6 months to one year), or approved equivalent required.
Experience with public speaking, including presenting wildlife and conservation content.
Minimum six months’ animal husbandry and training experience working with ambassador animals including mammals, birds, and reptiles in a fluid presentation-style program.
Ability to successfully perform animal husbandry duties within a diverse animal collection preferred.
P.R./First Aid certification preferred.

Business Acumen

Ability to understand, remain current, and comply with all professional standards and regulations including USDA, AZA, and ZAA.
Knowledge of animal and conservation issues required
Ability to communicate well both verbally and in writing is required.

Teamwork

Ability to work as a team with other staff members.
Ability to develop and maintain cooperative working relationships with all Zoo team members and contacts regarding company business required.

Other essential aspects of the role:

Ability to maintain a positive attitude in sometimes stressful situations is required.
Ability to work a flexible schedule including evenings, weekends and holidays required.
Ability to plan and organize work in an efficient and cost-effective manner without direct supervision is required.
Ability to provide excellent guest service by positively interacting with guests and upholding the guest service standards required.
Ability to adhere to standard operating procedures including but not limited to safety protocols required.
Proof of negative TB screening prior to placement and annually thereafter required.
Possession of a valid state issued motor vehicle operator’s license, and a good driving record required.
Ability to adhere to the Columbus Zoo and Aquarium’s drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion and follow-up treatment required.
Ability to successfully complete a criminal history background check annually required.

Temporary Bird Keeper

Summary:
To maintain and care for a variety of animals within the Zoo; to assist veterinary staff as needed; and to perform a variety of activities relative to the assigned area of responsibility. Positions at this level are initially expected to perform under immediate supervision, progressing to general supervision as knowledge operating of procedures is gained. This position is for 400 hours of work generally in the form of 10 weeks, 40-hour weeks.

Essential Duties and Responsibilities:
• Feed and water animals in and around existing quarters; clean, sanitize, maintain, and repair animal quarters as required; sweep, dust, and mop floors
• Prepare diets for animals; clean and maintain work area and food storage containers
• Maintain adequate records on daily activities; observe animal behavior for signs of illness, weight loss/gain or injury; report any signs of illness or injury; assist veterinarians in minor operations or related activity as needed
• Assist in the training of assigned animals, guide animals through daily routines according to established training schedules and guidelines
• Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner
• Care for new and quarantined animals when required; obtain and submit fecal samples as needed
• Assist in directing the proper restraint, crating, moving, and uncrating of animals

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated knowledge of:
• Operations, services, and activities of a zoo animal program
• Methods and techniques of handling a variety of animals
• Proper feeding and diet requirements of a variety of animal species
• Operational characteristics of animal handling and food preparation equipment
• Safe work procedures when around animals
• Principles and procedures of record keeping
Must possess ability to:
• Work with a variety of domestic and wild animals
• Clean and maintain assigned animal enclosures as directed by supervisor
• Operate a variety of animal equipment and tools in a safe and effective manner
• Implement diet instructions specified by nutritionist
• Maintain accurate records on animal behavior and prepare reports
• Work independently in the absence of immediate supervision
• Understand and follow oral and written instructions
• Communicate clearly and concisely, both orally and in writing
• Establish and maintain effective working relationships with those contacted in the course of work
• Maintain mental capacity which permits making sound decisions and using good judgment, prioritizing work activities, demonstrating intellectual capabilities
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting, walking, or standing for extended periods of time, working closely with others, operating assigned equipment

Preferred Education and/or Experience:
• One year of increasingly responsible zoo keeping experience, compensation will be experience dependent
• Equivalent to the completion of the twelfth grade supplemented by specialized collegiate courses/training in zoology or a related field

Certificates, Licenses, and/or Registrations:
• Must posses a valid Class “C” driver license

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
• Regularly required to stand, walk, sit, stoop, bend, kneel, crouch, crawl, climb and reach overhead
• Frequently required to lift 50-75 lbs., unassisted
• Must be able to push and pull exhibit/animal doors with push/pull force of 50-75 lbs.
• Must be able to use heavy duty, 100ft. water hose and squeegee to clean out animal areas
• Must be able to rake and sweep feces; lift with shovel into trash cans; lift (assisted) trash cans onto truck; haul to dumpster; remove trash cans from truck and empty into dumpster
• Must be able to operate assigned equipment
• Must be able to work in all types of inclement weather

Work Environment:
• Team oriented Zoo environment
• Ability to work flexible hours
• Exposure to a variety of domestic, wild and/or endangered animals, animal odors and animal body fluids
• Exposure to all types of inclement weather conditions
• This position may be safety sensitive
• This position may work around animals susceptible to specific diseases, thus may be subject to regular tuberculosis and rabies titer testing, and the routine use of personal protective equipment such as gloves, face masks

Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

Hoofstock Keeper

The Safari West Zoological Society is a California nonprofit public benefit corporation formed to advance Research, Education, and Conservation (REC). Nonprofit stewardship guides the long-term care of Safari West’s animals, the stewardship of the land and facilities, and the growth of conservation-based research and education.

Our work centers on exceptional animal care, applied conservation science, and educational experiences grounded in real-world wildlife management. At Safari West, our veterinarians, researchers, and conservation staff are building a thoughtful, mission-driven foundation—ensuring that every initiative and every contribution supports a resilient future for wildlife and the preserve entrusted to our care.

Job description

Safari West is seeking an enthusiastic and motivated animal keeper to join our team as float keepers. Daily hours start anywhere between 7am and 10am and are typically 8-hours days. We are looking for dedicated keepers who have a strong work ethic with a willingness to learn. The applicant is to be a proficient communicator, have keen observational skills, maintain a positive attitude, be team oriented and be capable of functioning in high stress situations when needed.

Safari West houses a wide variety of species including hoofstock, primates, birds and carnivores. Float keepers will be trained to work on several strings and will be assigned based on the needs of the department. This position will focus on the 3 strings that include our hoofstock species and some of our larger birds (i.e. crowned crane, sarus crane, ostrich). You can view the specific species we currently house by visiting our website at https://www.safariwest.org/. The applicant will be expected to have knowledge of, or be able to efficiently learn, the natural history and behavior of the animals under their care.

This position has numerous physical daily requirements, including, but not limited to, lifting and maneuvering weights of over 50 lbs and traversing uneven terrain; the applicant must have the ability to accomplish these demands. The applicant must be able to adhere to all safety protocols including proper lifting procedures, handling of dangerous materials, and safe movement around animals.

This position will have interactions with guests, interns and other staff members from various departments. The applicant will be expected to interact with others in a professional, respectful and positive manner at all times.

Job Tasks:

Job tasks will include, but are not limited to:

Care of collection animals including general husbandry tasks
Upkeep and maintenance of animal habitats
Behavioral enrichment
Animal training
Aiding in veterinary treatment and medical procedures
- Possibly including capture, restraint and transport
Diligent documentation of daily activities

You will be expected to follow the assigned training, enrichment, cleaning and feeding protocols put in place by management staff. You may need to perform routine maintenance on exhibits as needed and report any severe issues to your supervisor to get fixed in a timely manner.

Qualifications:

The ideal candidate will have:

A minimum of 1 year of experience in exotic animal keeping
A 4-year biology-related degree is preferred, but not a necessity if the applicant has comparable experience
Strong written and verbal communication skills
Willingness to work in a variety of weather conditions, including heavy rain and extreme heat, and with a varied schedule, including weekends and holidays

The applicant should be versatile, flexible, and have a willingness to work within constantly changing priorities with enthusiasm.

We require a professional demeanor as well as a valid Driver’s license and clean DMV record.

Compensation and Benefits

$21/hour

Eligible for medical, dental and vision insurance. Safari West will contribute 60% of the premium for the medical plan for employees.

5 sick days annually, in addition to PTO accrual.

Discounts available for meals, services and gift shop items at Safari West.

Opportunities to attend conservation speaker series for free.

Free friends and family tour and overnight stay annually.

Application Instructions:

Please send a cover letter, resume or CV, and 2 references to Nikki Smith at nsmith@safariwest.com.

Mammal/Bird Keeper

Job description

Safari West houses a wide variety of species including hoofstock, primates, birds and carnivores. Float keepers will be trained to work on several strings and will be assigned based on the needs of the department. This position will focus on the 4 strings that include our smaller mammals (i.e. small carnivores, monkeys, lemurs, crested porcupines) and a large variety of birds. You can view the specific species we currently house by visiting our website at https://www.safariwest.org/. The applicant will be expected to have knowledge of, or be able to efficiently learn, the natural history and behavior of the animals under their care.

Job Tasks:

Job tasks will include, but are not limited to:

Care of collection animals including general husbandry tasks
Upkeep and maintenance of animal habitats
Behavioral enrichment
Animal training
Aiding in veterinary treatment and medical procedures
- Possibly including capture, restraint and transport
Diligent documentation of daily activities

Qualifications:

The ideal candidate will have:

A minimum of 1 year of experience in exotic animal keeping
A 4-year biology-related degree is preferred, but not a necessity if the applicant has comparable experience
Strong written and verbal communication skills
Willingness to work in a variety of weather conditions, including heavy rain and extreme heat, and with a varied schedule, including weekends and holidays

The applicant should be versatile, flexible, and have a willingness to work within constantly changing priorities with enthusiasm.

We require a professional demeanor as well as a valid Driver’s license and clean DMV record.

Compensation and Benefits

$21/hour

Eligible for medical, dental and vision insurance. Safari West will contribute 60% of the premium for the medical plan for employees.

5 sick days annually, in addition to PTO accrual.

Discounts available for meals, services and gift shop items at Safari West.

Opportunities to attend conservation speaker series for free.

Free friends and family tour and overnight stay annually.

Application Instructions:

Please send a cover letter, resume or CV, and 2 references to Nikki Smith at nsmith@safariwest.com.

Reptile Keeper

Animal World & Snake Farm Zoo is looking for a motivated and detail-oriented candidate to join our dynamic reptile team, working with a wide variety of herpetological species, including a large number of venomous snakes and crocodilians; previous experience with these is preferred, but not required. Other animals will include non-venomous snakes, lizards, turtles/tortoises, and amphibians. This position is responsible for the daily care, maintenance and observation of the assigned animal collection and associated facilities. The ideal candidate will have proven experience presenting to crowds and will be comfortable on a mic. Guest interaction, including shows and guest experiences, may be up to 50% of each day. This position requires an individual with a high degree of professional experience who takes pride in work well done. The ideal candidate will be a proven leader, team player, and positive coworker . The priorities for this position include attention to animal care and health, fostering a positive team environment, and accomplishing an excellent guest experience through shows, encounters, and informal interactions.

This position is ideally for an experienced reptile keeper with supervisory experience. This position has the potential to be promoted to a lead keeper position.

ESSENTIAL JOB FUNCTIONS:

Providing general husbandry for a wide range of animals through cleaning, diet preparation and distribution, watering, observing, enclosure upkeep, propagation, monitoring health, and medicating under veterinary supervision
Maintains animal habitats through regular maintenance, landscaping, oversight of life support systems including lighting, filtration, heating, and AC units, and care of living plants
Data collection and input into the animal records databases; assuring that appropriate records are kept on all husbandry including daily care and animal health
Exceptional use of time management techniques
Keeping all on- and off- exhibit areas clean, neat, and organized
Demonstrating a positive attitude and willingness to adopt a general philosophy/outlook in line with the Zoo’s mission
Understanding the significance of their role and how they can positively impact visitors; proactive, friendly communication will be expected at all times, as well as anticipating visitors’ needs and desires
Presenting various species to visitors in shows and private encounters both on mic/speaker systems and one-one-one
Take direction from the Reptile Curator and perform daily husbandry duties, tasks, and non-routine assignments within the work day
Work collaboratively with other zoo staff and departments to accomplish zoo initiatives
Inspect enclosures, tanks, fencing, pools, furniture and public areas for cleanliness and/or structural defects and to perform minor repairs and maintenance as needed
Using email, Google Drive and related programs, and digital task management systems on a daily basis
Performing other related duties as assigned

EDUCATION AND PRE-REQUISITESThe position requires knowledge of herpetology, including husbandry and exhibitory techniques, nutritional requirements, behavior, common diseases, capture and restraint and propagation methods. The successful candidate will need to maintain and develop a broad knowledge base on the proper husbandry of reptiles and the other animals in the collection. Candidates should have a proven record of animal care. Candidates will need to have good communication skills, be able to follow specific instructions, and communicate activities and observations clearly in writing and verbally. Applicants must be able to present to small and large crowds and work well with large groups of children. Physical requirements include working outdoors in any weather, lifting 50 pounds, and repetitive work such as raking and shoveling. Candidates must be comfortable using power tools and be proficient in construction and exhibit design.

COMPENSATION AND BENEFITSThis is a full time position that involves working on weekends and holidays. Compensation commensurate with experience.

Job Type: Full-time

Application Question(s):

Are you available to work weekends and holidays

Ability to Commute:

New Braunfels, TX 78132 (Required)

Work Location: In person

Carnivore/ Penguin Keeper

The Virginia Safari Park (www.virginiasafaripark.com) is an award-winning 180-acre drive-through safari park (within our 500-acre facility) located in Southwest Virginia. This ZAA-Accredited Facility houses 1,000+ specimens of a wide variety of hoofed stock, including breeding groups of white rhinoceros and reticulated giraffe. We also breed cheetahs, Ruppel’s vultures, radiated tortoises, African penguins, Giant anteaters, and a variety of other endangered and rare species.

Conservation is at the core of what we do. Through our various breeding programs and in conjunction with our Corporate Conservation Coordinator, we annually fund a myriad of conservation programs both nationally and internationally.

We currently have a full-time opening available in our Carnivore/Penguin village section. This position requires a person with excellent observation skills and a strong work ethic (this role personally runs and trains Cheetahs, and oversees African Penguin breeding programs). Keeper will be responsible for the daily care of the animals. Full-time keepers are required to maintain their animal records as well as assist in breeding programs. We are looking for people with strong prior experience. Experience can be substituted for a degree.

Animals that will be under your teams’ care:

Tigers
Cheetahs
African Penguins
King Vultures
Laughing Kookaburra
Giant Anteaters
Pygmy goats
Ring Tailed Lemurs
Ruppel Griffon Vultures
Red Kangaroos
Squirrel Monkeys
Various reptiles
Spider Monkeys
Ruffed Lemur
Budgies
Sloth
Eagle Owl
Patagonian Conure
Various Peafowl
Various Pheasants

Requirements:

*Big cat experience is required for this position*
Primate, bird, and/or hoof stock experience.
A bachelor’s degree in science, Animal Science/Biology preferred.
A strong work ethic, good physical condition, and a willingness to learn.
Must be able to adhere to our strict personal appearance requirements, no visible tattoos permitted.
Maintain a non-smoking work environment
Have the ability to work in all weather conditions
Experience in using or willing to learn to use trucks, tractors, weed eaters, and other types of machinery
Minimum of 6 months of paid animal care
Valid Driver’s license
Must be able to work weekends and holidays
Must be able to lift a minimum of 50lbs

Benefits:

Competitive salary
Health Insurance, including vision and dental
Paid time off
401K
Employee Housing (first come first serve)

Please send your cover letter and resume to:

Sarah Friedel

General Curator
Virginia Safari Park
229 Safari Lane
Natural Bridge, VA 24578
Sfriedel@virginiasafaripark.com

Animal Experiences Specialist

Craft WOW Moments. Inspire Action. Drive Conservation.
At Tanganyika Wildlife Park, we go beyond caring for animals. We create once-in-a-lifetime experiences that make you say “WOW”. Inspiring generations to become conservation champions.If you’re passionate about animals, driven by purpose, and believe that one moment can change a life then this is where you belong.

Why Tanganyika?
A Front Row Seat to Conservation in Action
We’re not a zoo. We’re an experience. At Tanganyika, you’ll be part of a team pioneering interactive conservation experiences that educate, engage, and empower. We do conservation a bit different our focus is conservation one person at a time. Making people aware of the species, getting them interested, and then calling them to action.Work That Gives You Goosebumps
From helping a toddler feed a giraffe for the first time to guiding a training session with a curious lemur, your job here is anything but ordinary. This is the kind of place where work and wonder collide.Real Growth. Real Mentorship. Real Impact.
Whether you’re starting your career or seeking your next challenge, Tanganyika invests in you. We care about you beyond the workplace with initiatives to help our team reduce their consumer debt to an employee assistance program to our Dream Manager program, we want you to become the best YOU.

A Culture That Cares—For Animals and Humans
We lead with love, and it shows. Our team is fiercely supportive, deeply passionate, and united by a shared purpose. And yes, your “co-workers” might include sloths, rhinos, and porcupines.

Purpose That Reaches Beyond the Park
Every moment you create here fuels a global mission. Whether it’s supporting field conservation projects or inspiring a child to become a future biologist, your work leaves a legacy.

The AES team brings animal encounters to life through behind-the-scenes tours, meet & greets, and offsite programs. From guest engagement to behavior training, this team does it all—with creativity and heart. You’ll work with a wide variety of ambassador animals like sloths, macaws, otters, penguins, and more, all while helping guests form unforgettable connections and supporting our broader animal training efforts.

Love training and inspiring others? You’ll fit right in!

What You’ll Do

Create meaningful connections between guests and animal conservation through safe, engaging, and educational experiences that inspire ongoing support for the park.
Maintain thorough knowledge of ambassador species and stay current on their conservation status.
Communicate effectively about animal ambassadors, answering guest questions and sharing conservation stories.
Train and reinforce behaviors following established protocols to support animal welfare and guest interaction.
Assist zookeepers with training sessions and provide constructive feedback to ensure consistency and quality.
Evaluate each ambassador session and document progress accurately in the Animal Care Software.
Uphold high standards of cleanliness, safety, and professionalism in all AES areas.
Provide occasional husbandry support to other Care Team departments as needed.

What You Bring

1+ years of experience training animals in an ambassador setting or 2+ years of husbandry training experience.
Basic understanding of operant conditioning and positive reinforcement training
Excellent public speaking and customer service skills
Ability to work in a fast-paced environment and meet deadlines
Ability to work long hours, weekend, weekdays, holidays
Ability to stand and walk for up to 8 hours per day with frequent stooping and bending
Ability to routinely lift up to 25 pounds and occasionally lift up to 50 pounds
Desire to grow as a team member and human being

What We Offer

Year round, full-time position
Starting hourly rate of $16.50/hr with pay modifiers for training experience and/or keeper experience
Professional development program (tiers and badges) that allows staff to improve their skill set and earn additional pay compensation
Health, Dental, and Vision insurance
Supplemental Insurance
HSA
401(k) with match
Unlimited PTO starting at 90 days
In-house discounts
EAP – mental well-being program including therapy sessions for all staff and their immediate family
Complimentary admission to TWP for yourself and family

Apply at https://tagannyikawildlifeparkllc.easyapply.co

If you have any issues apply please email amoody@twpark.com for assistance.

Nutrition Technician

The Impact You’ll Make in this Role

As Nutrition Technician, you will perform a variety of tasks related to the storage, preparation, rotation, sanitation, and delivery of animal feed and cleaning supplies in the zoo, as well as the delivery of hay including heavy manual labor when needed. This must be done in accordance with USDA regulations. Your shift will begin at 5:00 a.m. and we do not have direct contact with the animals. The work requires an amount of independent action with less immediate supervision given after experience is acquired.

As a Nutrition Technician, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people in San Antonio. Here, you will make an impact by:

Safely operate motor vehicles, hay tug, forklift, and operating mechanical equipment.
Safely operate food service equipment including food grinders, dicers, and mixers.
Prepare animal diets according to formulas and feeding schedules.
Prepare and deliver food items through the Zoo often prior to daylight.
Accept food and supply orders, stock and appropriately rotate food items.
Dispense dry goods and cleaning supplies to various locations.
Perform proper food rotation, restocking, and reporting low inventory.
Establish and maintain positive, cooperative, and effective working relations with fellow employees.
Constantly exhibit a guest service attitude, a smile, and an obvious interest in guest comfort and service.
Communicate with the public in a courteous and tactful manner and assist guests with questions and directions to various areas of the Zoo. Address the guest – do not wait to be asked.
Remove trash and debris from public areas; i.e. pick up litter whenever you see it.
Any and all other duties as assigned.

Your Skills and Expertise

To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications:

Ability to work weekends, holidays, and occasional after-hour assignments.
Associate degree in nutrition, wildlife management, zoology, biology or related field.
Knowledge of animal nutrition, behavior and biology.
Knowledge of food sanitation and food handling procedures.
Ability to safely operate food services equipment and light motor vehicles.
Ability to follow oral and written instructions.
Ability to open, enter/exit, and secure animal enclosures and service areas.
A strong desire to work with animals as indicated by educational background and/or previous experience.
One-year zoo keeping or animal nutrition experience.
Valid Texas driver\’s license and clean driving record.

San Antonio Zoo is an equal opportunity employer. San Antonio Zoo will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Animal Ambassador Manager

Animal Ambassador (AAT) Manager

The Impact You’ll Make in this Role

As an Animal Ambassador Team (AAT) Manager oversees the day-to-day operations of the department – comprised of Animal Ambassador Specialists, interns, and a variety of program animal taxa, including mammals, birds, reptiles, and invertebrates. This position ensures team members provide proper handling, care and welfare, and maintenance of animals, habitat areas, buildings, and service areas.

As an Animal Ambassador Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people in San Antonio. Here, you will make an impact by:

As an Animal Ambassador Team (AAT) Manager oversees the day-to-day operations of the department – comprised of Animal Ambassador Attendants, interns, and a variety of program animal taxa, including mammals, birds, reptiles, and invertebrates.
This position ensures team members provide proper handling, care and welfare, and maintenance of animals, habitat areas, buildings, and service areas.
This position assesses the needs of both animals and employees, determining the best courses of action and opportunities for development.
The AAT Manager acts as a liaison between the animal care specialists and senior leadership, helping to ensure adherence to policies and procedures while exhibiting behavior that demonstrates a commitment to reaching the goals and objectives of the department and mission of San Antonio Zoo.
This position will play a lead role in the evolution and continuation of San Antonio Zoo’s mission-based programming.
This position is responsible for overseeing all aspects of behavioral husbandry, training, and enrichment and coordinating public presentations consistent with AZA accreditation standards.
Daily duties include but are not limited to: cleaning animal and keeper work areas, diet preparation and delivery, carrying out animal training sessions, treating any injured/diseased individuals as necessary, making observations and recognizing abnormal animal behavior/appearance, acting situations, and to respond with appropriate action.
Develop, model, and maintain exceptional guest service standards by training, coaching, and evaluating interpretive staff and docents in guest engagement techniques, effective communication, and creating meaningful, memorable experiences that support the Zoo’s mission.

Your Skills and Expertise

To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications:

Bachelor’s degree in wildlife management, zoology, biology, or related field is preferred.
Five (5) years of experience with progressive exotic animal care, behavior, and husbandry in a zoo or similar environment is preferred.
Knowledge/familiarity with AZA accreditation standards, code of ethics, and progressive husbandry standards. Familiar with ZAA, AHA, SSP, or other captive population management programs
Three (3) years of supervisory experience is preferred.
Three (3) years relevant experience in the practice of operant conditioning and goal-based enrichment in a zoo or aquarium setting. Understanding of principles and application of operant conditioning training for advanced husbandry behaviors and public demonstrations.
Must have strong leadership skills, excellent communication skills, and a proven ability to foster positive relationships with co-workers.
Must have excellent observation skills and communicate effectively both orally and in writing.
Ability to provide effective feedback to enhance staff performance.
Must have the ability to present animals to and interact with zoo guests in a manner that will enhance customer service and education.
Experience with hand-rearing neonate animals and working with rescued, non-releasable wildlife for educational purposes preferred.
Ability to exercise sound judgment in analyzing animal behavior concerns or emergencies and to respond with the appropriate action.
Excellent public speaking skills and the ability to create and deliver educational presentations, interactive animal programs, tours, and potential media requests.
Must be highly motivated, organized, and solution-oriented: finding creative solutions to complex challenges with a willingness to adapt positively to change in a fast-paced environment.
Must be able to consistently establish and maintain an effective rapport with all levels of management, team members, interns, volunteers, and guests.
Familiarity with several standard software packages utilizing word-processing, presentations, spreadsheets, etc.
Must be 18 years of age or older with a valid Texas Class C driver’s license within 90 days of employment and a clean driving record for vehicle operation.
Successful candidates must complete a pre-employment National Sex Offender Search, Criminal Background Check, Drug Screen, and TB test.